Human Resources Certificate Series Level 2

As an HR practitioner, you are a strategic business partner supporting your organization’s people-related initiatives. You play a critical role as change agent, problem solver, and relationship builder. AIM HR Solutions Human Resources Certificate Series Level 2 provides an in-depth and strategic review of HR topics designed to empower practitioners like you.

Who should attend?

Register for a Series

*To register for an individual class, click the location and date below the class description or click here.  If you would like to offer this series or specific classes at your company location, please contact Beth Yohai at

HRCI & SHRM Credits 
3.5 credits per class and 35 for completion of series. Contact Nicole Barrett for details at ‚Äč

Note: The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

Series Dates & Locations 

By registering for the HR II Certificate Series you will attend ten half-day modules over the course of five weeks. The dates and locations are as follows: 

  • Worcester: Classes will take place on the following dates: 8/17, 8/24, 9/7, 9/14, 9/21 
    Click here to register
  • Raynham: Classes will take place on the following dates: 9/11, 9/18, 9/25, 10/2, 10/9.
    Click here to register

If you send three people to the full series from the same company, you will only pay for the price of two.
For more information, contact Beth Yohai.

HR Certificate II Series: Ten half-day modules. You may register for one individual class or sign up for the whole series. To register for an individual class, click the location and date below of your choice.

Class 1 | Developing Effective Relationships

Effective work relationships are the foundation for success and satisfaction for every HR professional. In this class you will: 

  • Learn how to build credibility and trust through collaboration 
  • Understand influencing strategies 
  • Discuss the vital importance of proactivity and personal accountability 

Upcoming classes:

Worcester 8/17 | Raynham 9/11

Class 2 | Effective Employee Communication 

Anyone involved in HR knows that building relationships with employees, peers, vendors and senior management is essential and no easy task. Developing an employee communication program is the key to success. In this class you will: 

  • Discover the impact that effective communications can make
  • Examine the unique role that HR can play and explore best practices
  • Review the four key elements needed for any employee communication program

Upcoming classes: 

Worcester 8/17 | Raynham 9/11

Class 3 | Compensation Design

One top priority for most organizations is creating a compensation plan. Creating an effective plan requires tailoring it to your business needs while remaining competitive with your industry’s market.  In this class you will: 

  • Learn how to link compensation strategy to business strategy
  • Identify compensation program trends
  • Define the essential components of all compensation systems

Upcoming classes: 

Worcester 8/24 | Raynham 9/18

Class 4 | Health Care Compliance and Control Strategies

In many cases, healthcare costs are a significant expense to organizations, and they continue to rise. Creating a healthcare benefits strategy can help employers better navigate this complex issue. In this class you will: 

  • Review the key aspects of the Affordable Care Act 
  • Identify key strategies for maximizing a broker/carrier relationship
  • Examine cost control strategies and communications

Upcoming classes:

Worcester 8/24 | Raynham 9/18

Class 5 | Performance Appraisal Programs

A well-constructed performance appraisal program is an essential aspect of any performance management system. In this class you will:

  • Identify the goals of a performance appraisal program and emerging trends
  • Review the elements of a sound performance management system
  • Gain access to tools and techniques

Upcoming classes:

Worcester 9/7 | Raynham 9/25

Class 6 | HR's Role in Managing Change

For organizations to thrive, they need to be astute at recognizing and responding to changes in the external environment. How efficiently an organization adapts to these external shifts can determine their level of overall success. It is important that HR develops a plan to manage change properly. In this class you will:

  • Understand the factors that can derail organizational change efforts
  • Develop a personal plan for thriving during change
  • Recognize and manage through different types of resistance 

Upcoming classes:

Worcester 9/7 | Raynham 9/25

Class 7 | Employee Training and Development

Development of employee skills is essential to a thriving company and works to improve retention of talent efforts. In this class you will:

  • Learn keys to securing management support for employee development initiatives
  • Explore a training needs assessment unique to your company
  • Gain funding ideas toward your initiatives through grants
  • Discuss the best approach and forum for your particular organizational, educational needs

Upcoming classes:

Worcester 9/14 | Raynham 10/2

Class 8 | Workforce Reductions and Terminations

A reduction in force is a process that needs to be carefully planned, and if chosen, thoroughly conducted. Is the reduction necessary? What is the make-up of those departing? Do you have a communication plan? These are just a couple of the many questions to consider. In this class you will:  

  • Learn the alternatives to layoffs
  • Develop valid and defensible selection criteria  
  • Explore separation agreements, the WARN Act and other legal considerations

Upcoming classes:

Worcester 9/14 | Raynham 10/2

Class 9 | Workplace Incident Investigations

Employers must conduct workplace incident investigations for a variety of reasons. However, knowing how to handle them is not always as straightforward. In this class you will:  

  • Learn the key elements in a step-by-step investigatory process
  • Explore confidentiality, documentation, and interviewing techniques
  • Take a closer look at harassment and discrimination complaints

Upcoming classes:

Worcester 9/21 | Raynham 10/9

Class 10 | Problem Solving - Human Resources' Role

Understanding the nature of problems and associated conflict in the workplace and developing techniques that work to avoid and manage it, are invaluable skills for an HR professional.  In this class you will: 

  • Learn how to get to the bottom line of an issue through a case study approach
  • Discover how to Identify the best solution based on many variables
  • Gain insight as to why conflict is not always negative

Upcoming classes:

Worcester 9/21 | Raynham 10/9

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